Payer Expands Member Engagement Program, Digital Outreach to ACA Members
After a successful Medicare Advantage (MA) rewards program, Blue Cross and Blue Shield of Kansas City (Blue KC) has expanded their partnership with a member engagement company to cover ACA...ACHP: Access to CDC COVID-19 Vaccine Data Key to Member Engagement
Health plans would be able to improve their coronavirus vaccine distribution strategies if they had more access to coronavirus vaccine administration data, the Alliance of Community Health Plans (ACHP)...3 Ways That Payers Leveraged Artificial Intelligence in 2020
Payers used artificial intelligence to drive towards key objectives in 2020. Artificial intelligence is not a new technology, with the first artificial intelligence programs emerging in the early...How to Rethink Population Health Management for Rare Disease Care
About four and a half years ago, Chris Carlson, senior vice president of customer experience and complex health solutions at UnitedHealth Group, had a significant conversation with his colleague about...Payer Minimizes Member Healthcare Spending With Health Rewards
Ambetter, a health insurance product from Centene Corporation, has reduced out-of-pocket healthcare spending by collectively giving members millions of dollars in rewards through their My Health...How Employers, Payers Can Pursue Integrated Health Care Benefits
Employers are gravitating toward integrated health care benefits to improve member engagement and patient experience as well as lower healthcare spending, according to a report commissioned by...New Aetna Pilot Aims To Improve Medicaid Member Engagement, SDOH
Aetna’s new partnership leverages the pharmacist-patient relationship to improve Aetna’s Medicaid member engagement and better address social determinants of health, CVS Health announced...Navigating Generational Differences in Member Engagement
Around a third of Millennials have a behavioral health condition, emphasizing a greater need for behavioral healthcare options and coverage as well as a new approach to millennial member engagement,...Sponsored Article
Integrated Mental Health Strategies: A Right-Sized Approach to 2021
Member programs encouraging mental health and wellness have increased in popularity lately among health plans and sponsors. There is a growing consensus that a happy, healthy workforce can lead to...Open Enrollment 2020 Marks Shift Toward Virtual Member Engagement
The unpredictable impacts of the coronavirus pandemic on Medicare open enrollment will require both broker and member engagement to be technology-enabled, transparent, and streamlined. Britta Orr,...UnitedHealthcare Launches Concierge-Style Plan, Free Primary Care
UnitedHealthcare and Canopy Health are introducing a new employer-sponsored, concierge-style health plan that incorporates free access to primary care services. “In designing the California...Sponsored Article
How an Innovative User Experience Streamlines Care Access, Cost
Healthcare consumers face no shortage of options and information for accessing care. With the healthcare industry shifting to virtual care as the coronavirus pandemic continues, consumers need tools...Employers Unaware of How to Compare Health Plan Quality Measures
Employers find the health plan selection process cumbersome and are not aware of how to compare health plan quality measures using the National Committee for Quality Assurance (NCQA) tools, two NCQA...Sponsored Article
