Medicare Advantage Intake Surveys May Draw Insights, But Not Always
- New Medicare Advantage plan members can self-report their health literacy status during the enrollment process, but may not be as responsive in an enrollment survey of perceived healthcare discrimination, a Humana study found. Using a cross-sectional study design, Humana implemented a live telephonic concierge outreach service to enroll and survey...
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Addressing Health Literacy to Improve Member Health, Outcomes
Health literacy, the ability for individuals to access and understand basic health information, has a significant impact on health outcomes, especially as the coronavirus pandemic continues to have a...Plan Comparison Was Low During Medicare Open Enrollment 2018
Most Medicare beneficiaries did not review their health plan options during open enrollment in 2018, according to a Kaiser Family Foundation (KFF) issue brief. “The marketplace of Medicare...AHIP Releases A Resource for ACA Special Enrollment Awareness
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