CAHPS Surveys

Top 10 Highest Performing Medicare, Medicaid Health Plans

September 30, 2022 - The top-performing Medicare and Medicaid health plans for the 2020-21 plan year earned exceptional quality scores based on the plans’ customer satisfaction, preventive care, and treatment outcomes of beneficiaries, according to the most recent National Committee for Quality Assurance (NCQA) rankings for Medicare health plans and Medicaid...


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Using Data Analytics to Reach Five-Star Medicare Quality Measures

by Kelsey Waddill

Over three years ago when Yvonne Krashkevich became director of quality and accreditation at Geisinger Health Plan, the multi-faceted nature of Medicare quality measures was an enigma to the...