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How API Marketplaces and Strategic Partnerships Drive Payer Innovation
- Improving the healthcare system is a joint effort. Healthcare consumers and providers increasingly seek clear communication and guidance through data-driven solutions. Payers and technology developers have an opportunity to enhance the healthcare experience while also identifying cost-saving opportunities. This process begins with utilizing the data...
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How APIs Transform Payer Approaches to Member, Provider Experience
Selecting and deploying application programming interfaces (APIs) allows health plans to enhance how members interact with the healthcare system and how providers engage with payers. As noted in the...Sponsored Article
How Payers Unlock Healthcare Efficiency Through the Power of APIs
Today’s healthcare consumers expect a seamless experience from a trusted source, and APIs facilitate this without imposing burdensome operational and technical challenges for payers. For health...Higher Market Share Helps Payers in Negotiations, Premium Impact Unclear
Payers with larger market shares tend to have lower prices nationally, a study published in Health Affairs confirmed. The researchers used data from Turquoise Health, a company that collects hospital...83% of Consumers Are Interested in Health Savings Accounts for Non-HDHPs
Many consumers would be interested in a type of account that was like a health savings account (HSA) in its construction but able to be attached to plans other than high deductible health plans...Sponsored Article
Modernizing Patient Payments to Address Healthcare Consumerism
The expectations of healthcare consumers continue to evolve, with many seeking experiences with the healthcare system that mirror those from different industries. And with consumers shouldering more...Sponsored Article
Value of a Strategic Partnership for Improving the Member Experience
Member experience has become a primary focus of payers as consumer expectations have evolved, technology use continues to expand, and quality ratings depend more heavily on how individuals access the...Health Insurance Is The Third-Highest Living Expense For Americans
Health insurance premiums absorb a high share of the average American’s annual income and must compete with other essential expenses to be a priority in consumers’ minds, a study from...Payers Missing the Mark on Digital Member Experience, Satisfaction
Payers are falling short in the member experience department, with members reporting dissatisfaction with digital experiences and payers failing to track members’ online encounters, according to...Sponsored Article
How Data Enables Payers to Improve Member Access, Experience
Consumer experience and access to care are set to become major focal points for payers. The federal government is preparing to implement more rigorous benchmarks for health plan quality ratings based...Sponsored Article
A New Mindset: How Payers Ensure a Successful Digital Transformation
The pandemic has left a lasting mark on the healthcare industry, accelerating digital transformation and forcing organizations to rethink their roles in helping consumers access and benefit from...Sponsored Article
How Health Plans Use Communication to Enable Member Empowerment
Health plans are making concerted efforts to become advocates for their members, working on behalf of the latter to ensure access to high-quality, affordable healthcare. Some have even set bold goals...Sponsored Article
How Health Plans Build Trust to Become Member Advocates
For the past two years, the healthcare industry — from lawmakers and regulators to payers and providers — has made strides in supporting members through a pandemic by providing convenient...Sponsored Article
Benefits of an Integrated Healthcare Payments Platform to Payers
Increased digitization is coming to the payer space, and health plans with an integrated payment and communication platform will be able to reduce complexities and costs with claims management and free...Sponsored Article
How Health Plans Provide Effective Mental Health Support to Members
Despite mental illness being among the most common health conditions in the United States, individuals still struggle to find mental health support, a situation further exacerbated by the coronavirus...Sponsored Article
What Member Engagement Means to Today’s Healthcare Consumers
Members view payers as instrumental in improving their health as well as their experience navigating the healthcare system. However, far too many still think health plans can do more to support...Sponsored Article
Addressing Health Literacy to Improve Member Health, Outcomes
Health literacy, the ability for individuals to access and understand basic health information, has a significant impact on health outcomes, especially as the coronavirus pandemic continues to have a...Sponsored Article
How Change Management Leads to Successful Member Engagement
Health plans can implement a digital platform to improve member engagement, but its effectiveness depends greatly on its adoption and use by staff. Therefore, payers must pay close attention to change...How Payers Can Cultivate Consumer-Centered Digital Innovation
With the dawn of the virtual-first health plan and continued increases in healthcare consumerism, payers have found themselves in an age of consumer-centered digital innovation. Healthcare revenue...Sponsored Article
