Provider Engagement

How One Payer Tackled the No Surprises Act Provider Directory Rule

January 10, 2024 - Brian Marsella, president of Health Payment Systems (HPS) and Paymedix, was accustomed to the challenges of maintaining provider directories when he joined HPS and Paymedix in 2022. But two years into his tenure and two years after the No Surprises Act went into effect, it was clear the payer’s provider directory processes needed to...


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How One Payer Expanded the Boundaries of Maternal Healthcare Benefits

by Kelsey Waddill

Investing in maternal healthcare may seem like a natural decision on an individual level, given the influence that positive, healthy parenting can have on a person’s life and the many healthcare needs that parents face. In reality,...