Telehealth Strategies

How Payers Can Cultivate Consumer-Centered Digital Innovation

September 15, 2021 - With the dawn of the virtual-first health plan and continued increases in healthcare consumerism, payers have found themselves in an age of consumer-centered digital innovation. Healthcare revenue from telehealth could grow from $3 billion to $250 billion, a McKinsey report estimated. This data indicates that payers have room for advancement in...

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Health Payer Unveils Virtual Care Plan, Telehealth Care Access

by Hannah Nelson

Community Health Choice announced the launch of Virtual Bronze last week, the first virtual primary care plan available on the Texas health insurance exchange designed to give comprehensive coverage...

2021 Payer Strategies Build on Telehealth, Gene Therapy Lessons

by Kelsey Waddill

In 2021, payers will expand upon lessons learned about telehealth and gene therapy in 2020 as they implement their strategies in the new year. Listen to the full podcast to hear more details. And...

Key Considerations for Permanently Integrating Telehealth Coverage

by Kelsey Waddill

Telehealth is metamorphosing and payers will have to take steps in order to permanently integrate telehealth coverage as a key form of care delivery. When the coronavirus pandemic struck, Donna O’Shea, MD, chief medical officer of...

Payer-Provider Partners Tap Telehealth for Behavioral Health Access

by Emily Sokol, MPH

The coronavirus pandemic saw a huge rise in the need for behavioral health services. In June alone, 40 percent of adults in the United States reported struggling with mental health or substance abuse,...

3 Common Telehealth Technologies that Payers Cover, Leverage

by Kelsey Waddill

Phone calls, secure direct messaging, and remote patient monitoring are the three leading modalities that form the backbone of payer telehealth technologies. According to the Centers for Disease...

How To Scale A Telehealth Strategy: Pilots, Providers, and Payment

by Kelsey Waddill

Updated 6/18/2020: The new Blue Shield of California initiative is for Blue Shield of California members. A previous version of this article said the initiative served Blue Cross Blue Shield...

COVID-19 Spotlights 3 Payer Telehealth Expansion Challenges

by Kelsey Waddill

Due to the coronavirus, telehealth utilization is soaring. Some payers have seen their telehealth utilization increase by 50 times their typical levels within a couple of months. Payers and providers...

UnitedHealth’s Optum Partners with Talkspace for Behavioral Health

by Kyle Murphy, PhD

UnitedHealth Group’s Optum is going to make the telemental health app Talkspace available to its 2 million customers. In an announcement following the closing of its most recent funding round,...

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