Urgent Care

How Payers Can Reduce Emergency Department Admission Rates, Costs

August 9, 2023 - Members and payers do not always see eye-to-eye, but one point on which they closely align is their desire for members to stay out of the emergency department. Emergency department visits are associated with higher healthcare spending. A single trip to the emergency room costs $2,453, on average, under a large employer-sponsored health plan. The out-of-pocket costs can range from $128...


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Commercial Health Plan Members Happy with Coverage, But Not Costs

by Jessica Kent

Customer satisfaction with commercial health plans is improving nationwide, but members are still not content with co-pay costs or care coordination, a JD Power consumer survey revealed.   While...