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How Humanizing Healthcare Enables Future Health Plan Success
- For health plans to become genuine advocates for their members, they must prioritize approaches that humanize the healthcare experience for consumers and address head-on the negative emotions that impact the ability of individuals to make smart, well-informed decisions about their care. An individual’s healthcare experience is deeply...
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How Health Plans Use Communication to Enable Member Empowerment
Health plans are making concerted efforts to become advocates for their members, working on behalf of the latter to ensure access to high-quality, affordable healthcare. Some have even set bold goals...Sponsored Article
